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	<title>Business and Finance &#187; leads</title>
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		<title>How You Should Manage Business Leads</title>
		<link>http://theamericanresolve.com/management/how-you-should-manage-business-leads/</link>
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		<pubDate>Sun, 12 Sep 2010 03:00:05 +0000</pubDate>
		<dc:creator>arief</dc:creator>
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		<description><![CDATA[How You Should Manage Business Leads Every experienced business person knows that, it is easy to become the leading person in the market, but it is not easy to maintain that position. This is because, more and more people are coming up with the aim of achieving that position and as such, competition becomes high. [...]]]></description>
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		<title>Put Your Angry Customer at Ease</title>
		<link>http://theamericanresolve.com/customer-service/put-your-angry-customer-at-ease/</link>
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		<pubDate>Mon, 04 Jan 2010 23:59:52 +0000</pubDate>
		<dc:creator>arief</dc:creator>
				<category><![CDATA[Customer Service]]></category>
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		<description><![CDATA[Having to deal with angry and upset customers is by far one of the worst responsibilities we must face on a day to day basis in the world of sales and business. However, this responsibility, like so many others we must face on a daily basis, just comes with the territory. Customers become angry for [...]]]></description>
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		<title>Evaluate Your Customer</title>
		<link>http://theamericanresolve.com/sales/evaluate-your-customer/</link>
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		<pubDate>Sat, 10 Oct 2009 16:46:42 +0000</pubDate>
		<dc:creator>arief</dc:creator>
				<category><![CDATA[Sales]]></category>
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		<description><![CDATA[Evaluate Your Customer When a customer walks into your office, don’t sell them the first product that comes to mind. Sit them down and evaluate their needs, than sell them the products that meet their needs. I once worked with a guy in the banking industry, who was one of the best at explaining the [...]]]></description>
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